Privacy Policy
Privacy Policy
Welcome to Samarkand Soul. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our Shopify store.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and how you interact with the site.
Personal Information We Collect
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.
- Device Information: We use cookies, log files, and other technologies to collect information about your device.
How We Use Your Personal Information
- To fulfill orders, process payments, and provide you with invoices and order confirmations.
- To communicate with you and provide customer support.
- To screen orders for potential risk or fraud.
- To improve and optimize our website and services.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data Retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@samarkandsoul.com.
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